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We’re Here to Help

Have you got a question for us?
Our full list of FAQs should have the answer for you or check below for information on some of your most common queries.​​​​​​​

Need Some Help Registering?

If you’re looking to join us, simply enter your postcode here and then follow the registration steps to set up your account.

If you are disabled or need some assistance in registering for our service for any reason, please give us a call on 0345 606 3606, and one of our team will happily assist you.

Going on Holiday?

To pause your regular order whilst your away, just visit the My Holidays section in your account.

Removing Your Account

You can send a request to delete your account via the Contact Form link above or by using our 'Chat' in the bottom left corner. You can also reach out to us via the phone, mail or social media accounts below.

Placing an order

Once you have registered your account, have a browse of our range and choose the products you’d like. If you want a regular order click ‘Deliver Regularly’ or if you want to try something new, click ‘Deliver Once’.

Then simply go to your cart and follow the checkout process.

Moving House?

To check if we deliver to your new address, simply visit the My Address section of your account, tell us your last delivery date for your current address and enter your new postcode. If we can still deliver to you, we’ll let you know what your new delivery days are.

Are you a Business?

If you are a business looking for milk and products to be delivered, please click here to register your interest and one of our team will be in touch!

Can't find what you're looking for?

We'd love to help! Please get in touch with our friendly teams, using one of the contact methods below, or by clicking on the Chat button at the bottom of the screen.

Our customer service team is available during the following times:

Phone: 7am - 4:30pm Monday to Saturday, and 7am - 12pm on bank holiday weekends
Chat: 7am - 4:30pm Monday to Saturday, and 7am - 4:30pm on bank holiday weekends
Contact Form: 7am - 4:30pm Monday to Saturday, and 7am - 4:30pm on bank holiday weekends
Facebook/Instagram: 6am - 9pm Monday to Saturday and on bank holiday weekends

We look forward to hearing from you!

FREEPOST Milk & More