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What Can We Help You With?

If we’ve been unable to deliver…

If you have had a missed delivery, or any items were missing, you will receive an automatic refund. There is no need to contact us unless this hasn’t appeared in the My Transactions section of your account within a few days of the delivery date.

To make changes to your orders…

If you need to place or amend an order, please log in to your online account to make this change. We are unable to make these changes on your behalf at this time. Our FAQ section has lots of helpful, up-to-date information on how to manage the various features of your account.

For other customer enquiries…

If you still need help, the best way to contact us is by calling us on 0345 606 3606 or by using our contact us form (you must be logged into your account to access this).

It may take a little longer than usual for us to answer your query, but please be assured we are trying our hardest to help customers as quickly as possible during this extremely busy time and we appreciate your patience while we work through this. There is no need to message more than once, as this will save our team having to work through duplicate requests.

Customer Services lines available:

8am - 4:30pm Monday to Saturday or 8am - 12pm on bank holiday weekends

Don't forget to check our FAQ section for up to date information on using Milk & More and how to manage the various features of your account.

Need to Speak to Our Team?

Here's how you can get in touch

Milk & More