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Contact Us

At Milk & More, we're always happy to answer any questions you may have. To make things quicker and easier for you, please visit our extensive FAQs page where you may find your query answered.

If you are trying to contact us regarding our delivery service moving online and require assistance with setting up your online account please complete the form left by your milkman or woman and leave this out for them to collect on your next delivery day, they will then leave you further information on how to move online or you can visit our help section on the website at or call our specialist customer service team on 0300 456 2000.

We are experiencing extremely high call volumes at the moment which is resulting in higher than normal wait times to speak to one of the team so we ask that you do please bear with us during this extremely busy time.

If you are already an online customer and are trying to place or amend an order online, the quickest way to do so is to log in to your account. You can change orders for a specific delivery day through the 'My Orders' section, or amend your regular order using the 'Regular Items' section. For more information you can download our user guide here or watch our video tutorial here.

In the instance we weren’t able to deliver to you or you had some missing items, please check the 'My Transactions' section of your online account. Your refund will appear here. There may be a delay in the order status updating in your account so we thank you for your patience. If you do not receive an update, please send an email to to contact our refunds team.

If you do need to speak to us about any other reason then please call us on 0345 606 3606 and select option 4 and one of the team will be able to help you but we ask that you remain patient with us during this extremely busy time.

Need to Speak to Our Team?

Here's how you can get in touch

Milk & More

Customer Services lines available:
7am - 4:30pm Monday to Saturday or 7am - 12pm on bank holiday weekends

Don't forget to check our FAQ section for up to date information on using Milk & More and how to manage the various features of your account.