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Competition Terms and Conditions


Terms and Conditions:

1. This promotion is only open to residents of Great Britain aged 18 years or over who are registered as an online Milk & More customer with a regular payment method set up. Proof of age and residence may be required.

2. The Promoter and Data Controller is Muller UK & Ireland Group LLP, a limited liability partnership registered in England with partnership number OC384928 whose registered office is at Shrewsbury Road, Market Drayton, Shropshire TF9 3SQ, United Kingdom. Entries to this address will NOT be accepted. .

3. Promotion excludes employees and their immediate families of: the Promoter or its holding or subsidiary companies; any agencies or suppliers involved with the promotion or its administration; and anyone else professionally connected with the promotion. .

4. Internet access is required. Only online entries will be accepted. .

5. The Promoter’s decision is final on all matters and no correspondence will be entered into. .

6. To enter, customers must:
a) be registered as an online Milk & More customer with a regular payment method set up; and
b) during the Promotional Period, access their Milk & More account at, reset their password, set up or confirm a regular payment method by credit or debit card, and confirm their regular or one-off order.

Customers who meet the above criteria set out in sub-paragraphs a) and b) above will be automatically entered into the prize draw.

7. The “Promotional Period” starts on Saturday 7th April 2018 and ends on Wednesday 11th April 2018. Entries submitted after 11 April 2018 will not be accepted. Customers can only enter this promotion once, subject to each customer entry complying with the entry criteria set out in paragraph 6.

8. Late, illegible, incomplete, corrupt or defaced entries or entries sent through agencies and third parties will not be accepted. No responsibility can be accepted for lost or delayed entries and proof of despatch or electronic submission will not be accepted as proof of receipt. The Promoter will do all that it reasonably can to ensure that the Milk & More website is functioning correctly throughout the Promotional Period. However, the Promoter will not be responsible for defects or malfunctions in the operation of the website howsoever caused which affect the operation of the promotion.

9. There are 5 (five) prizes in total available. Each of the prize winners will receive £250 (two hundred and fifty pound Sterling) worth of Gourmet Guide Restaurant Gift Vouchers. Vouchers are subject to the Gourmet Guide terms and conditions and restrictions on use, see for further details.

10. The prize draw will take place on 13th April 2018 from which 5 (five) prize winners will be selected at random by an automatic computer generated random draw programme. The winners will be subject to a verification process to confirm that they satisfy these terms and conditions. Following the verification process, the winners will be notified by phone and/or email by 16th April 2018. If the prize winner does not respond to the notification of their win within 28 (twenty eight) days of the initial notification, this will result in their prize being forfeited and an alternative winner will be selected based on a reserve chosen at the time of the original draw and under the same terms and conditions as the original draw. The new prize winner will be notified within 5 (five) working days of the re-draw.

11. Prizes will be despatched to the winners by registered post or courier to the address submitted with their entry within 28 days of the prize notification. The Promoter will not be liable for non-delivery of prizes caused by the provision of wrong information, postal disputes or other causes beyond its control. A cash alternative will not be offered.

12. The prize in whole or in part is non-transferable. No alternative prize will be offered in whole or in part, except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute or provide a similar alternative prize of equal or greater value. Unless otherwise agreed in writing by the Promoter, the prize will only be awarded directly to the winners.

13. To the fullest extent permissible by law, the Promoter shall not be liable for any loss or damage whatsoever which is suffered or sustained by a winner (and/or any person(s) who benefits from a prize) as a result of a winner’s participation in the promotion, redemption of the prize, or any other loss or damage in connection with or in any way relating to a prize.

14. The Promoter does not take responsibility for, recommend or guarantee the performance of any contractual or other obligations of any third parties associated with the promotion and shall not be liable for any acts or omissions (including fraud) by any third party.

15. The winners’ names and counties can be obtained by sending a SAE to: Milk & More team, New Website Migration Promotion, Milk & More, 14-40 Victoria Road, Aldershot, Hants GU11 1TH after 1 May 2018 for a period of 3 months. Entries to this address will NOT be accepted.

16. If it becomes apparent that an entrant is attempting to circumvent these terms and conditions for example, by the use of ‘script’, ‘brute force’ or any other automated means, or in any way whatsoever, that person’s entries will be disqualified and any prize award will be void. All entries must be made directly by the person entering the promotion. All entries will be closely monitored by online systems and any entries in breach of these terms and conditions (or any part thereof) will be disqualified. The Promoter reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of the terms and conditions. Details of how to enter and advertising materials form part of the terms and conditions.

17. The Promoter reserves the right to verify any prize claim.

18. The Promoter reserves the right to vary these terms and conditions or suspend, vary or cancel the promotion at any stage without notice in the event of circumstances arising beyond its reasonable control.

19. The prize winners may be required to participate in unpaid publicity as required by the Promoter.

20. By entering this promotion all entrants agree unequivocally to be bound by these terms and conditions.

21. These terms and conditions shall be governed by English law. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

22. The Promoter will collect personal information from the entrant for the purposes of administering this promotion and will share this personal information with other partners who will be supporting the Promoter with the promotion. This includes contacting the winners via post, telephone or email and publicising information about the prize winners by post (as required under paragraph 15). By entering this promotion, entrants agree to the collection and use of their data in this manner.

23. If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it will be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision will be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause will not affect the validity and enforceability of the rest of these terms and conditions.