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Promotional Terms and Conditions


1. This promotion is only open to residents of Great Britain aged 18 years or over with an Instagram or Facebook account. Proof of age and residence may be required.

2. The Promoter and Data Controller is Muller UK & Ireland Group LLP, a limited liability partnership registered in England with partnership number OC384928 whose registered office is at Shrewsbury Road, Market Drayton, Shropshire TF9 3SQ, United Kingdom. Entries to this address will NOT be accepted.

3. Promotion excludes employees and their immediate families of: the Promoter or its holding or subsidiary companies; any agencies or suppliers involved with the promotion or its administration; and anyone else professionally connected with the promotion.

4. Internet access is required. Only online entries will be accepted.

5. The Promoter’s decision is final on all matters and no correspondence will be entered into.

6. The “Promotional Period” starts on Thursday 4th April 2019 at 5pm and closes on Thursday 11th April at 5pm. Entries submitted after the closing date and time will not be accepted.

7. By the closing date, entrants must submit an entry via their Facebook or Instagram account which complies with the entry instructions below. To be deemed a valid entry the entrant must:

A.       Ensure that their Facebook and/or Instagram account is not set to ‘private’ (so we can see your entry);

B.       UPLOAD an image on their Facebook profile page or Instagram account that features their Milk & More delivery e.g. the products being delivered, or presented in a visually appealing way;

C.        FOLLOW our social media accounts on either Facebook and/or Instagram (Facebook: Milk & More or Instagram: @freshmilkandmore);

D.       MENTION Milk & More in the post; and

E.        HASHTAG #DoorstepMagic in the post.


Do not include any other brand names or trade marks; not be defamatory or malicious and not be offensive or use inappropriate language.


The entry must be made within the promotion period set out in paragraph 6. Entering on both Instagram and Facebook counts as one entry only.


Please BE NICE AND KEEP IT CLEAN! The Promoter reserves the right to void any entries that break these rules.

Entrants who meet the criteria set out in sub-paragraphs A) to E) above will be automatically entered into the prize draw. There is no limit on the number of entries.

8. Late, illegible, incomplete, corrupt or defaced entries or entries sent through agencies and third parties will not be accepted. No responsibility can be accepted for lost or delayed entries and proof of despatch or electronic submission will not be accepted as proof of receipt.

9. There are 20 (twenty) prizes in total available, each comprising of 2 (two) ‘Easter Bundle’ products, containing the following products: 1x Cocoba Mini Easter Egg Hot Chocolate Spoon, 50g; 1x Cocoa Loco Little Choc Chicks, 100g; and Cocoa Loco Milk Chocolate Eggs, 140g. Full product information available here: and

10. The prize draw will take place after Friday 12th April 2019 from which 20 (twenty) prize winners will be selected at random by an automatic computer generated random draw programme. The winner will be subject to a verification process to confirm that they satisfy these terms and conditions. Following the verification process, the winner(s) will be notified by Instagram or Facebook message on Monday 15th April 2019. If the prize winner does not respond to the notification of their win within 24 hours on the day of the initial notification, this will result in their prize being forfeited and an alternative winner(s) will be selected based on a reserve chosen at the time of the original draw and under the same terms and conditions as the original draw. The new prize winner will be notified within 1 hour of the re-draw.

11. The Promoter or its promotional marketing agency will contact the prize winners directly for the purposes of organising and administering their prize.  The prize will be delivered within 14 (fourteen) days to the address provided to the Promoter by third party courier. The Promoter will not be liable for non-delivery of prizes caused by the provision of wrong information, postal disputes or other causes beyond its control. A cash alternative will not be offered.

12. The prize in whole or in part is non-transferable. No alternative prize will be offered in whole or in part, except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute or provide a similar alternative prize of equal or greater value. Unless otherwise agreed in writing by the Promoter, the prize will only be awarded directly to the winner.

13. To the fullest extent permissible by law, the Promoter shall not be liable for any loss or damage whatsoever which is suffered or sustained by a winner (and/or any person(s) who benefits from a prize) as a result of a winner’s participation in the promotion, redemption of the prize, or any other loss or damage in connection with or in any way relating to a prize.

14. The Promoter does not take responsibility for, recommend or guarantee the performance of any contractual or other obligations of any third parties associated with the promotion and shall not be liable for any acts or omissions (including fraud) by any third party.

15. The winner’s name and county can be obtained by sending a SAE to: Milk & More team, Easter Bundle 2019 Promotion, Milk & More, 14-40 Victoria Road, Aldershot, Hants GU11 1TH after 15 May 2019 for a period of 3 months. Entries to this address will NOT be accepted.  

16. If it becomes apparent that an entrant is attempting to circumvent these terms and conditions for example, by the use of ‘script’, ‘brute force’ or any other automated means, or in any way whatsoever, that person’s entries will be disqualified and any prize award will be void. All entries must be made directly by the person entering the promotion. All entries will be closely monitored by online systems and any entries in breach of these terms and conditions (or any part thereof) will be disqualified.  The Promoter reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of the terms and conditions. Details of how to enter and advertising materials form part of the terms and conditions.

17. The Promoter reserves the right to verify any prize claim.

18. The Promoter reserves the right to vary these terms and conditions or suspend, vary or cancel the promotion at any stage without notice in the event of circumstances arising beyond its reasonable control.

19.  The Prize winner may be required to participate in unpaid publicity as required by the Promoter.

20. The Promoter will collect personal information from the entrant for the purposes of administering this promotion and may share this personal information with its trusted third parties for the purpose of administering the promotion. For full details of these third parties, please see our Privacy Policy

We may also process personal data for the purposes of contacting the winner via email and/or publicising information about the prize winner by post and on social media (as required under clause 15 and 21) in accordance with the Milk & More privacy policy. By entering this promotion, entrants agree to the collection and use of their data in this manner. For further details about how we use your personal data, please see our Privacy Policy

21. By entering the Promotion the entrant agrees that, if they become a prize winner, their first name, and county may be published by the Promoter on its social media platforms, including Facebook and Instagram and in other media at the Promoter’s sole discretion.

22. Neither Facebook nor Instagram are associated with and do not endorse, sponsor or administer this promotion or Milk & More’s products. Entrants are providing their information to the Promoter and not Facebook or Instagram. Facebook and Instagram are not responsible for any element of this promotion. As a participant and/or prize winner, you will fully release Facebook and Instagram from any and all liability, claims, demands, and causes of action for personal injury and/or damage, theft, or loss suffered in connection with this promotion or the use or acceptance of the Prize or any portion thereof whatsoever.

23. The Promoter is not responsible for the functionality and accessibility of the Facebook or Instagram websites. The Promoter will not be responsible for any defects or malfunctions in the operation of the Facebook or Instagram website howsoever caused which affect the operation of the promotion.

24. All images submitted must be the work of the individual submitting them and must not have been published elsewhere or have won a prize in any other photographic competition. It is the responsibility of each entrant to ensure that any images they submit have been taken with the permission of the subject (where applicable) and do not infringe the copyright of any third party or any other applicable laws. Entrants must warrant that the photograph they are submitting is their own work and that they own the copyright for it.

25. Each entrant grants a worldwide, irrevocable, perpetual licence to the Promoter to feature any or all of the submitted images in any of their publications, their social media, websites and/or in any promotional material connected to this promotion.

26. If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it will be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision will be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause will not affect the validity and enforceability of the rest of these terms and conditions.

27. By entering this promotion all entrants agree unequivocally to be bound by these terms and conditions.

28. These terms and conditions shall be governed by English law. Any dispute shall be subject to the exclusive jurisdiction of the English courts.